Privacy Policy

1. Data Controller

Ravenford Planning Ltd (Company Number: 17334838) is the data controller responsible for your personal data. If you have any questions, you can contact us at our business address: 26 Kings Hill Ave, Kings Hill, West Malling ME19 4AE

2. Information We Collect

We only collect basic personal information that you choose to provide to us, including:

Identity Data: Your name and title.
Contact Data: Email address, phone number, and postal address.
Project Data: Property addresses and planning details you share with us.
Technical Data: IP addresses and cookies collected via website analytics.

3. How We Use Your Data

We use your data strictly to provide our town planning and development services, specifically to:

Respond to your inquiries.
Deliver quotes, advice, and contractual services.
Submit planning applications on your behalf to local authorities.
Comply with our legal and professional obligations.

4. Sharing Your Data

We never sell your data. We only share your information with your agreement with trusted third parties necessary to progress your planning projects, including:

Local planning authorities and councils.
Sub-contractors or specialist consultants (e.g., architects, surveyors).
Regulatory or legal bodies when required by law.

5. Data Security and Retention

We use secure systems to prevent your data from being accidentally lost, accessed, or altered. We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Request access to your personal data.
Request correction or erasure of your data.
Object to or restrict the processing of your data.
Withdraw your consent at any time.